Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Shelf Made. Throughout this site, the terms “we”, “us”, and “our” refer to Shelf Made.

Shelf Made operates this website and online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced here, outline your rights and responsibilities when using our Services. Please read them carefully, as they include important information regarding warranty disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have consented to allow any minor dependents to use the Services on devices you manage.

To access certain Services or make a purchase, you may be required to provide personal information such as your name, email address, billing, payment, and shipping details. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or shared.


SECTION 2 – OUR PRODUCTS

We make every effort to accurately display our products. However, colours and appearance may vary depending on your device and settings.

We do not guarantee that product appearance or quality will meet personal expectations or exactly match online images. Product descriptions and availability are subject to change at any time without notice.

We reserve the right to limit or discontinue products at our discretion.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Orders are not confirmed until payment has been processed and acceptance has been confirmed.

Once an order is accepted, we may be unable to cancel or amend it. If an order is cancelled or changed, we will attempt to notify you using the contact details provided.

All purchases are subject to our Refund Policy. Orders are for personal use only and may not be purchased for resale or export.


SECTION 4 – PRICING AND BILLING

Prices are subject to change without notice. The price charged will be the price shown at checkout at the time of purchase.

Prices do not include taxes, shipping, customs, or import duties unless stated otherwise. Promotional pricing may be subject to additional terms.

You agree to provide accurate billing and payment information and authorise us to charge your payment method for all applicable charges.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.

Once an order has been handed to the carrier, risk of loss passes to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this site, including text, images, branding, graphics, videos, and product descriptions, is owned by Shelf Made or its licensors and protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorised use, reproduction, or distribution is prohibited.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available”. Use of optional tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Shelf Made is powered by Shopify. Any purchases made are between you and Shelf Made. Shopify is not responsible for any aspect of transactions or disputes related to your purchases.


SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.


SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by us for promotional or operational purposes without compensation. You confirm that any feedback submitted is lawful and does not infringe on third-party rights.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, even after an order has been submitted.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, harmful, misleading, or malicious purposes, or to violate intellectual property or privacy rights. We reserve the right to suspend or terminate access for violations.


SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, except where required by law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Shelf Made shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Shelf Made and its partners from claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Shelf Made and supersede any prior agreements.


SECTION 20 – ASSIGNMENT

You may not assign your rights without consent. We may assign our rights without notice.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Shelf Made is headquartered.


SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.


SECTION 23 – CONTACT

Questions about these Terms should be sent to:

jemma@shelfmadebooks.com

Trading name: Roedel Publishing trading as Shelf Made
Address: 71–75 Shelton Street, London WC2H 9JQ